매장 정책
매장 정책
고객 서비스
1. 고객 지원
저희 고객 지원팀은 고객님의 문의 사항이나 문제 해결을 위해 최선을 다하고 있습니다. 아래 연락처로 문의해 주세요.
이메일: weeheecrew@gmail.com
인스타그램: weeheecrew
2. 응답 시간
영업일 기준 24~48시간 이내에 모든 문의에 답변해 드리고자 노력합니다.
성수기나 공휴일에는 답변에 시간이 더 걸릴 수 있습니다.
3. 주문 지원
주문 추적, 수정, 취소 등 주문 관련 도움이 필요하면:
주문번호를 미리 준비하세요.
주문은 신속하게 처리되므로 가능한 한 빨리 문의해 주시기 바랍니다.
4. 제품 정보
제품 사양, 사이즈, 관리 지침 등 제품에 대한 문의 사항이 있으시면 당사 웹사이트의 제품 설명을 참조하시거나 Instagram에서 문의해 주세요.
개인정보 보호 및 안전
At weeheecrew, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping address, and payment details.
Non-Personal Information: Browser type, IP address, and pages visited on our site.
2. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders.
To communicate with you regarding your order or inquiries.
To improve our website and customer service.
To send promotional emails (you can opt out at any time).
3. Data Protection
We implement a variety of security measures to maintain the safety of your personal information:
Use of SSL (Secure Socket Layer) technology to encrypt sensitive information during transmission.
Regular security audits to protect against unauthorized access.
4. Sharing Your Information
We do not sell or trade your personal information to third parties.
We may share your information with trusted service providers who assist us in operating our website or conducting our business,
as long as they agree to keep this information confidential.
5. Cookies
Our website uses cookies to enhance user experience. You can choose to accept or decline cookies through your browser settings.
However, this may prevent you from taking full advantage of the website.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to any inaccuracies in your data.
Withdraw consent for us to use your data (subject to legal obligations).
7. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.
If you believe we have collected information from a child, please contact us.
8. Changes to This Policy
We may update this Privacy and Safety Policy from time to time. Any changes will be posted on this page with an updated effective date.
결제 방법
- FPS / 페이미
- 알리페이
- 신용카드 / 직불카드
- 페이팔
- 오프라인 결제